ServiceNow Consultant

Your main scope of work is:

• Work on international projects such service portals, service desks, monitoring solutions, etc.
• Communication with our clients and their consulting/support within end to end solution
• Design, implement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM
• Use platforms best practises for configuration and customisation
• Experience to work in Agile methodology – developing stories, attending stand-ups, etc.
• Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)
• Create a technical documentation as well as support of internal projects and teams

Qualifications:

• ServiceNow development experience or IT consulting experience with similar platform
• Experience with ITSM, PPM, HR solutions such as BMC HP/Microfocus, IBM, etc. is an advantage
• Knowledge of scripting or programming language preferably JavaScript
• Previous participation in integrations is an advantage
• Outstanding communication and presentation skills is a must
• Analytical thinking, troubleshooting abilities and stakeholder engagement
• IT education or considerable years of professional working experience
• Advanced English, German or French is an advantage

We offer you:

• Transparent career path including mentoring
• Great location in the city center
• 5 weeks of vacation and up to 4 sick days per year
• Flexible working hours and home office (hybrid model)
• Training and certifications in current and high-in-demand technologies and methodologies
• Unlimited contract
• Meal vouchers or meal voucher tariff
• Multisport card
• Language courses during working hours
• Phone tariff for employees and their family members
• Employee Referral Program
• Sabbatical leave
• Team buildings and other company events for employees
• Delicious breakfast and snacks