Application Administrator

Odpovědět

Responsibilities

Document and analyze problems of relevant business applications.
Collaborate with IT department to ensure proper integration of applications platforms.
Work closely with vendors to tune and troubleshoot problems.
Develop test plans to verify logic of new systems functionality.
Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services within IT and business customers, ensuring business operations operates correctly.
Provide advice and training to end‐users.
Administer systems accounts.
Maintain system documentation.
Maintain knowledge of relevant technologies and business processes.
Review the governing regulations to ensure proper program support.
Challenge ways of working, principles and practices and suggest improvements towards systems and process benefits via system or data changes or process automation

Applications and systems overview

Basic Linux administration skills

Shell scripting is an advantage

Skillset

Understand the workflow and process requirements of business units related to applications.
Demonstrated outstanding customer service, be a good listener and work well with a diverse group of business customers and IT.
Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications, data and systems integration.
Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
Ability to work through ambiguous work situations.
Fluent verbal and written communication skills in English.
Hands‐on experience in process automation, best practice approach, technology efficiency, and effectiveness.
Self‐motivated, able to work independently, and takes initiative.
Ability to multitask in a fast‐paced environment.
Outstanding attention to detail with superior time and project management skills.
Ability to learn new content areas and new skills quickly.
Professional attitude and work habits.