Solution Reliability Engineer

Odpovědět

To be successful in this role, you need to have/know: Problem management tools, especially JIRANew Relic, Cloud Watch (DataDog a plus)Logging solutions – preferably ELK (logz.io a plus)Familiarity with some of NodeJS, .NET, Python, BashExperience with Amazon Web ServicesFamiliarity with analytics services – preferably Google Analytics (fabric.io, Conviva Precision is a plus,)Knowledge of web browser debugging tools – preferably Chrome developer toolsExperience in application reliability practices for consumer facing experiences (VOD experience preferable)Familiar with managing internal and external stakeholders’ expectationsExperience of problem management processesCommunicating and driving the collection of site reliability metrics to internal and external stakeholdersWorking with development teams and operational support teamsSome of our company perks Unlimited contract25 working days per year vacation entitlement5 Sick DaysQuarterly team events sponsored by the companyFree Refreshments in the officeCasual dress codeCzech/English lessonsYour RoleThe Solution Reliability Engineer (SRE) is primarily a support engineer responsible for investigating and resolving support issues and queries. The SRE is responsible for: Working with internal and client technology stakeholders to fully understand reported issues, diagnose and clearly communicate a root cause analysisUsing the provided monitoring and logging services and introducing new tools as necessary to provide a more reliable serviceDriving initiatives to make DAZN.com more reliable – that is, less prone to causing support ticketsProactive measuring and monitoring live services, engaging with developers during the software development lifecycle to ensure that developed services are operationalizedBuilding operational tools to ensure the status of the service is well understood at any timeBe willing to work weekend days as part of a shift rotaBe willing to work occasional nights to support major sporting eventsWilling to be on call for supportThis role is for an immediate start and you must have eligibility to work in the Czech Republic.Daily attendance in Prague office is a must.To be successful in this role, you need to have/know: Problem management tools, especially JIRANew Relic, Cloud Watch (DataDog a plus)Logging solutions – preferably ELK (logz.io a plus)Familiarity with some of NodeJS, .NET, Python, BashExperience with Amazon Web ServicesFamiliarity with analytics services – preferably Google Analytics (fabric.io, Conviva Precision is a plus,)Knowledge of web browser debugging tools – preferably Chrome developer toolsExperience in application reliability practices for consumer facing experiences (VOD experience preferable)Familiar with managing internal and external stakeholders’ expectationsExperience of problem management processesCommunicating and driving the collection of site reliability metrics to internal and external stakeholdersWorking with development teams and operational support teams

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